
The goal of this project is to build a warm, trustworthy, and easy-to-navigate online presence for Ambulante Pflege zu Hause, a home care service led by a qualified nurse and recognized by Swiss health insurers. The website clearly presents the full range of services – basic care, treatment care, needs assessment and consultation, care and companionship, household help, oncology and palliative care, autism support, and guidance for IV registrations – each with its own dedicated page. A simple four-step process (contact, free initial consultation, cost approval, start of care) guides prospective clients and their families through how care begins, while a dedicated cost section and a detailed FAQ explain who covers which services. An integrated online appointment booking allows families to schedule a free initial consultation directly on the website. The focus is on a calm, human-centered design, clear calls-to-action, mobile responsiveness, and a visual identity that conveys trust, empathy, and personal care with a fixed point of contact.