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Project Goals

The goal of this project is to build a warm, trustworthy, and easy-to-navigate online presence for Ambulante Pflege zu Hause, a home care service led by a qualified nurse and recognized by Swiss health insurers. The website clearly presents the full range of services – basic care, treatment care, needs assessment and consultation, care and companionship, household help, oncology and palliative care, autism support, and guidance for IV registrations – each with its own dedicated page. A simple four-step process (contact, free initial consultation, cost approval, start of care) guides prospective clients and their families through how care begins, while a dedicated cost section and a detailed FAQ explain who covers which services. An integrated online appointment booking allows families to schedule a free initial consultation directly on the website. The focus is on a calm, human-centered design, clear calls-to-action, mobile responsiveness, and a visual identity that conveys trust, empathy, and personal care with a fixed point of contact.

Key Features

  • Online Appointment Booking - Families can schedule a free initial consultation directly on the website.
  • Clear Service Presentation - Nine dedicated service pages covering everything from basic care to palliative and oncology support.
  • Four-Step Care Process - A simple overview showing how care begins, from first contact to the start of care.
  • Cost Transparency & FAQ - Clear information about health insurance coverage, private costs, and supplementary benefits.
  • Trust & Credibility - Personal nurse profile, Google rating, insurer recognition, and cantonal approval.
  • User-Centered Design - Mobile-friendly, intuitive navigation, click-to-call, and a 24h emergency number.
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